Compass & Quill

Terms and Conditions for Compass & Quill

Welcome to Compass & Quill. These Terms and Conditions outline the rules and regulations for the use of our services, including itinerary planning, travel guide creation, route optimization, destination insights, travel safety consulting, bespoke travel experiences, corporate travel solutions, and local tour guiding support. By accessing or using our online platform and services, you accept and agree to be bound by these Terms and Conditions. If you disagree with any part of these terms, please do not use our services.

1. Definitions

2. Acceptance of Terms

By obtaining information from our online platform, engaging with our consultants, or otherwise utilizing any of our Services, you signify your unreserved acceptance of these Terms and Conditions. These Terms and Conditions govern your use of the Service and represent a binding agreement between you and Compass & Quill.

3. Service Description

Compass & Quill provides a range of travel consulting services designed to facilitate comprehensive travel planning and guidance. These services include, but are not limited to:

4. Client Responsibilities

Clients are responsible for providing accurate and complete information necessary for the provision of services. This includes, but is not limited to, travel dates, preferences, budget, and any special requirements. Clients must review all provided itineraries, guides, and recommendations promptly and communicate any discrepancies or concerns to Compass & Quill. Your adherence to local laws, customs, and safety guidelines during your travel is solely your responsibility.

5. Fees and Payment

Fees for our Services will be communicated directly to the client prior to engagement. Payment terms, including deposit requirements and final payment schedules, will be outlined in a separate agreement or invoice. All fees are quoted in GBP unless otherwise stated. Services will commence upon receipt of any required upfront payments.

6. Cancellations and Refunds

Cancellation policies vary depending on the specific service and will be clearly communicated during the service agreement process. In general, refunds will be processed according to the terms specified, taking into account work already performed by Compass & Quill. Any third-party cancellation policies (e.g., airlines, hotels) are beyond our control and subject to their respective terms.

7. Intellectual Property

All content, including travel guides, itineraries, recommendations, and other materials provided by Compass & Quill as part of the Service, are the intellectual property of Compass & Quill unless otherwise stated. These materials are provided for your personal use in relation to your trip and may not be reproduced, distributed, or used for commercial purposes without our express written consent.

8. Limitation of Liability

Compass & Quill acts solely as a travel consultant and does not directly provide travel services such as transportation, accommodation, or tours. We are not liable for any acts, errors, omissions, representations, warranties, breaches or negligence of any third-party suppliers (e.g., airlines, hotels, tour operators) or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. We shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of, or inability to access or use the Service.

9. Indemnification

You agree to indemnify and hold harmless Compass & Quill and its employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees and costs, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your infringement of any intellectual property or other right of any person or entity.

10. Governing Law and Jurisdiction

These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be referred to and finally resolved by the courts of England and Wales.

11. Changes to Terms and Conditions

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using our online platform and the Service.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us: